Shipping & Returns
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Shipping Method
Blankterrmall.com delivers orders through USPS First-Class or Priority Mail. International orders are shipped via First Class Mail International Package or other shipping services.
Tracking confirmation is sent via email.
Return Policy
STEPS FOR RETURN AND REFUND
1. Please email us at sales@blankterrmall.com within 15 days of the date of the order.
2. You have to receive an Authorization to Return (RMA#) from us. Write this number on top of package.
3. Non refundable any shipping & handling fees
4. Store Credit Only. No Refunds.
We offer store credit for returned merchandise, such us, ordering the wrong item, changing for other product or other situations approved by us. No refunds. We do not offer "try out”. All returned products have to be unopened and sealed. Shipping cost for return is customer responsibility. You will need a RMA number before returning merchandise, contact us please. We do not refund returned packages due to incorrect address. Due to the nature of the product, claims have to be reported within 24 hours after delivery.
Blankterrmall.com 100% Satisfaction Guarantee
OPENED PRODUCTS ARE NON-RETURNABLE AND NON-REFUNDABLE, NO EXCEPTIONS.
To make a return, fill out the back of your packing slip to tell us how to make your order right. If you've lost the slip, just enclose a note telling us why you're returning your merchandise and whether you want an exchange or a credit card credit – don't forget to include your name, address, email address, and phone number so we can get in touch if we have any questions.
Defective or Damaged Item:
When you received a defective or damaged item please contact us and send a picture of the item and we will send the replacement to you
Cancellation Policy
After your order has been processed by the system cannot be canceled or refused on delivery. Please contact us to arrange your order. Cancelation after order is processed is subject to 10% processing fee. Cancelations or refused orders after shipment are subject to 50% restocking fee. Shipping cost is not refundable. We do ship using USPS ONLY.
Returned Item:
Please remind that you are responsible for the returning postage. We will charge 15% for admin and handling charge
Items must be returned in original condition.
